3 Policies You Can Auto-Generate with Shopify

Shopify

Online business owners have an obligation to protect themselves and the interests of clients. If you have read the terms and conditions of any of the websites you frequent, you know exactly what we are talking about. Having said that, how do you generate the policies necessary to meet those obligations? You don’t even understand the legalese, let alone having the capacity to create policy documents.

As a Shopify user, there is nothing to worry about. Shopify offers free tools to generate the three policy documents you need the most:

  1. Terms of Service
  2. Privacy Policy
  3. Refund Policy

If you are interested in using the free Shopify tools, just go to their website and navigate to Resources> Free Tools. You’ll see a fairly good selection of tools, including the ones referenced here.

1. Terms of Service

The terms of service agreement, sometimes abbreviated as ToS or TOS, is an agreement that governs the use of specific services. In the case of websites, such agreements act as a set of rules that govern the responsibilities of both the site owner and his or her customers. There can be some question as to the legally binding nature of TOS policies based on their language and construction, but that would be up to a court to decide.

TOS policies usually cover things such as how a website can be used, copyrights that may pertain to media, logos, and other protected content, and even how website users are expected to conduct themselves online. Policies tend to be heavy on verbiage that can be confusing to someone without a legal background.

2. Privacy Policy

The privacy policy is just what its name suggests. It is a policy that sets forth how a website owner will protect the privacy of guests, along with setting forth any criteria necessary to govern how personal information collected by the site can be used. For example, a privacy policy may state that personal information is only shared with other entities directly involved in completing a transaction. A credit card processing company would be a good example.

3. Refund Policy

The refund policy is also self-explanatory. Of the three, this might be the most important in terms of conducting day-to-day business. While a business owner may have to rely on a solid TOS and privacy policy in the event of litigation, the refund policy is usually relied on more heavily. Refund policies should very clearly outline exactly how refund requests are handled. It should cover what kinds of circumstances warrant a refund, how refunds are processed, and whether customers receive cash refunds or store credit.

The TOS, privacy and refund policies are all part of doing business online. If you are a Shopify user, take advantage of their free tools for creating these three documents. You will be able to generate policy documents that you can modify according to your requirements. Please keep in mind that Shopify does not guarantee that their auto-generated policies are legally binding.

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