Online business owners have an obligation to protect themselves and the interests of clients. If you have read the terms and conditions of any of the websites you frequent, you know exactly what we are talking about. Having said that, how do you generate the policies necessary to meet those obligations? You don’t even understand the legalese, let alone having the capacity to create policy documents.
- Terms of Service
- Refund Policy
If you are interested in using the free Shopify tools, just go to their website and navigate to Resources> Free Tools. You’ll see a fairly good selection of tools, including the ones referenced here.
1. Terms of Service
The terms of service agreement, sometimes abbreviated as ToS or TOS, is an agreement that governs the use of specific services. In the case of websites, such agreements act as a set of rules that govern the responsibilities of both the site owner and his or her customers. There can be some question as to the legally binding nature of TOS policies based on their language and construction, but that would be up to a court to decide.
TOS policies usually cover things such as how a website can be used, copyrights that may pertain to media, logos, and other protected content, and even how website users are expected to conduct themselves online. Policies tend to be heavy on verbiage that can be confusing to someone without a legal background.
3. Refund Policy
The TOS, privacy and refund policies are all part of doing business online. If you are a Shopify user, take advantage of their free tools for creating these three documents. You will be able to generate policy documents that you can modify according to your requirements. Please keep in mind that Shopify does not guarantee that their auto-generated policies are legally binding.