If you’re a techie or have one amongst your Facebook friends, you probably heard of Wired Magazine journalist Mat Honan’s story about how his online identity was compromised fairly easily due to security flaws with some of the Cloud services he uses. We don’t know if it had anything to do with Liquid Web’s past week announcement about increased security measures, but it’s surely welcome news for any Liquid customer who takes his or her online security seriously – and if you don’t, you should.
In an email sent to its customers, Liquid Web announced that starting September 15, 2012, it will no longer accept the last four digit of a user’s credit card number for authentication purposes for support and billing requests. After Sept. 15, a Liquid Web customer who uses this authentication method will have to set-up a new one, typically a password-based authentication. However, Liquid Web also stated that customized authentication will be available on a per account basis.
For more information about these changes, which are meant to increase the level of account-security at Liquid, you can log in into your Manage account or contact Liquid Web directly by email or phone.
Liquid Web is known for its Heroic Support and Heroic Promise and has been praised through the years for its efficient and high level of support. Here at WHR, we strongly recommend their VPS services. For more information about this web hosting company, read our Liquid Web review or visit LiquidWeb.com.