Hosting provider ViaWest announced it had filled the role of Chief Operating Officer (COO) within its company. Bob Newman will take up the reigns after the organisation’s co-founder, Nancy Phillips, took up the role of Chief Executive Officer (CEO).
Newman’s role will involve overseeing the company’s operations. His responsibilities cross multiple departments, including service support, engineering, data centre management, and customer relations.
People within the company expect big things from Newman after the company posted big numbers in 2012. It expanded over a wide number of sectors and made some major additions to its company portfolio. Not only did this enhance the choice of customers, but also profits enabled significant advancement and development.
Nancy Phillips commented on the feelings within the company, “we are excited to elevate Bob to chief operating officer.” She continued to speak of his experience and expertise within the company. Phillips additionally went on to praise Newman for his customer-centric approach and his desire to advance the company with a focus on mutual gain.
He already has a history within the company and is therefore knowledgeable of the structures and reporting methods. He initially joined in 2010 as the senior vice president for the service delivery department.
In addition to his experience within ViaWest, he has worked with LDS Church where he carried the title of global operations & infrastructure services GM. Newman worked with Infocrossing, an IT outsourcing business, where he had a glowing track record for revenue increases and customer satisfaction enhancements.
This news comes after another major announcement from ViaWest. It has successfully forged a partnership with Galvanize, a special ecosystem that offers heavily discounted service packages for customers interested in signing up with their programme. All of these things are a part of the organisation’s policy of rapid growth.