SiteGround Review

SiteGround SiteGround is an international web hosting provider that was founded in 2004 by a group of friends who went to university together. The group initially worked out of their dorm rooms to create a web hosting service that has since grown to more than 600 employees who work hard to support hosting for over 2.6 millions domains. Every day, the company fields 1,000+ phone calls, 3,000+ chat requests, and 1,500+ support tickets. They make customer service a priority.

SiteGround offers:

  • Shared and WordPress Hosting
  • Cloud Hosting

SiteGround Shared and WordPress Hosting Features

WordPress hosting is all about value for money. SiteGround certainly competes. They have three shared hosting packages known as StartUp, GrowBig, and GoGeek, that are all also available in a WordPress hosting version. All three offer a set of essential features that include free site transfer, free e-mail accounts, unmetered traffic, their own custom dashboard Site Tools (instead of cPanel), SSH, free SSL, free CDN, free daily backups and restore functionality, collaboration tools, an in-house built caching solution, speed boosters (e.g. Ultrafast PHP), hosting on Google’s most powerful processors, 6 data centers on 4 continents, white label hosting and more.

The WordPress Hosting plans offered by SiteGround are for their part a mix of managed WordPress hosting combined with the flexibility of a cross of a shared and VPS hosting plan. It is quickly becoming the most relied managed WordPress service in the industry.

  • For more information about SiteGround’s WordPress hosting services, I suggest you read this SiteGround Review.

SiteGround Homepage
Shared and WordPress hosting accounts are also backed up by 24/7 support, free daily backups, and a 30-day money-back guarantee. In addition, if you choose SiteGround’s GoGeek or Cloud plans, you will receive priority technical support along with a one-year free wildcard SSL.

The primary benefit of shared hosting is its low cost. Shared hosting with SiteGround is ideal for small businesses, not-for-profits, and individuals whose requirements do not necessitate cloud or enterprise hosting.

SiteGround Shared and WordPress Hosting Plan Prices

If you purchase a 12 months shared hosting plan on SiteGround, you will be able to benefit from their current promotion and discounted prices as follow:

  • StartUp – $4.99/month; includes one website, 10GB storage, up to 10,000 monthly visits
  • GrowBig – $7.99/month; includes multiple websites, 20GB storage, up to 25,000 monthly visits
  • GoGeek – $14.99/month; includes multiple websites, 30GB storage, 100,000 monthly visits.

You can also choose different terms, that is 1 month, 24 months and 36 months, at different prices. See their website for more information.

SiteGround Cloud Hosting Plans

Cloud hosting is essentially a managed hosting plan somewhere in between the typical shared hosting and dedicated hosting. It is for clients who need the power of dedicated servers but don’t mind the shared environment. With that said, the cloud allows for individual environments that are secured from all others. This security allows for enterprise-level data hosting at a lower cost.

SiteGround says their cloud hosting platform is perfect for both small businesses and high-traffic enterprise customers alike. The platform is scalable, fast, reliable, and customizable. Four preconfigured plans can each be adjusted according to the customer’s requirements. Customers can set their own memory size, SSD space, and number of CPU cores.

Cloud Hosting Prices

SiteGround offers four preconfigured packages with pricing structures as follows:

  • Jump Start – $100/month; includes 4 CPU cores, 8GB memory, 40GB SSD space, 5TB data transfer
  • Business – $200/month; includes 8 CPU cores, 12GB memory, 80GB SSD space, 5TB data transfer
  • Business Plus – $300/month; includes 12 CPU cores, 16GB memory, 120GB SSD space, 5TB data transfer
  • Super Power – $400/month; includes 16 CPU cores, 20GB memory, 160GB storage, 5TB data transfer.

Customizing each of these preconfigured packages will affect monthly price. The company’s website offers an easy-to-use configuration tool with sliders to control options. Pricing automatically adjusts as sliders are moved up and down.

SiteGround Coupon Codes and Promotions

Every now and again, SiteGround offers promotions to attract new business. We do our best to keep coupons updated here on our website. At the time of this writing, SiteGround hosting plans are being offered with introductory prices with as much 60% off the standard price. Introductory offers vary in availability and length.

SiteGround Customer Service and Technical Support

Nearly every web hosting company offers customers 24-hour technical support. SiteGround is no exception. They support via telephone, live chat, and a dedicated ticketing system. They also claim that they overstaff their customer service and tech support departments so that there is always someone available to help.

Help and support extend way beyond just troubleshooting. SiteGround also provides assistance with scripts, plugins, templates, and application-specific problems that other companies will not deal with. Even more impressive is the fact that SiteGround maintains up-to-date profiles on all their support professionals. Whenever a customer gets in touch with support, they are able to see the profiles of any and all support personnel assigned to assist them.

SiteGround Overall Rating

SiteGround‘s shared hosting, WordPress hosting, cloud hosting, and dedicated servers are pretty much in line with the rest of the industry in terms of pricing and specs. What sets SiteGround apart is its ability and willingness to develop many tools in-house to boost UX and website performance – SiteTools, WP Starter, SG Migrator, SG Optimizer, Ultrafast PHP, anti-bot AI are just a couple of examples.

We are also impressed that the company is willing to offer support personnel profiles to customers. Not only does it create a more personal support experience but it also tells customers about the skills and experience of those they are trusting to help them.

SiteGround has grown to be a very strong contender over the last 17 years. The dedication to customers is their strongest asset, leading to an overall rating of:

Our rating: 4.7 / 5 stars

1 thought on “SiteGround Review

  1. Jd

    Support was awesome while exploring their options. Promises made by chat rep did not materialize. Could not get any useful help after signing up and could not speak to a person. After a few days I cancelled my order. Only after cancelling did I finally get a phone number so I thought I’d give them another shot. It took them two days to return my call. Extremely poor support especially when initial chat rep promised all kinds of help getting my site up and running.

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